![]() Sometimes Microsoft releases software and hardware updates that matches your system and then they also release additional updates that then conflict with the important and required updates installed.Īlso search your manufactures website and the model name, they should have solutions around this, you won't be the only owner of your laptop model with the same problem, there'll be many. One option to try your self is removing the update that caused that to happen, and if it is resolved and your touch screen works then re-install the updates but select the updates, don't install everything, this way you will reach a point where the update disables your touch screen, then remove it and in future updates don't select identical updates or updates of the same update. ![]() Reading your problem with the update, if it is still not resolved then you should contact Microsoft by either phoning your local office/call center or reporting the problem over their website.
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